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SAP’s Pro Bono Program Achieves 95% Success Rate, Transforms 70+ Black & Indigenous Businesses

SAP’s Pro Bono Program Achieves 95% Success Rate, Transforms 70+ Black & Indigenous Businesses





SAP’s Pro Bono for Economic Equity program, launched in 2021 in collaboration with Pyxera Global, has demonstrated significant success in supporting Black and Indigenous-owned businesses while developing employee skills. Over 22,000 hours of pro bono consulting have been provided to more than 70 businesses across North America.

The program has achieved a remarkable 95% confidence rate among participating businesses and an exceptional Net Promoter Score of 92. Additionally, 98% of SAP employees reported skill acquisition or refinement through their participation. The initiative has also led to 74% of participants engaging more deeply with historically-marginalized communities.

Il programma Pro Bono per l’equità economica di SAP, lanciato nel 2021 in collaborazione con Pyxera Global, ha dimostrato un notevole successo nel supportare le imprese di proprietà di Black e Indigenous, sviluppando al contempo le competenze dei dipendenti. Sono state fornite oltre 22.000 ore di consulenza pro bono a più di 70 aziende in Nord America.

Il programma ha raggiunto un sorprendente 95% di tasso di fiducia tra le aziende partecipanti e un eccezionale Net Promoter Score di 92. Inoltre, 98% dei dipendenti SAP ha riportato un’acquisizione o un affinamento delle competenze grazie alla loro partecipazione. L’iniziativa ha anche portato a che il 74% dei partecipanti si impegnasse più profondamente con comunità storicamente marginalizzate.

El programa Pro Bono para la Equidad Económica de SAP, lanzado en 2021 en colaboración con Pyxera Global, ha demostrado un éxito significativo en el apoyo a empresas propiedad de personas Black e Indígenas, al tiempo que desarrolla las habilidades de los empleados. Se han proporcionado más de 22.000 horas de consultoría pro bono a más de 70 negocios en América del Norte.

El programa ha logrado una notable tasa de confianza del 95% entre las empresas participantes y un Net Promoter Score de 92 excepcional. Además, el 98% de los empleados de SAP informó sobre la adquisición o perfeccionamiento de habilidades a través de su participación. La iniciativa también ha conducido a que el 74% de los participantes se involucren más profundamente con comunidades históricamente marginadas.

SAP의 경제적 형평성을 위한 프로보노 프로그램은 2021년에 Pyxera Global과 협력하여 시작되었으며, Black 및 Indigenous 소유 기업을 지원하면서 직원 기술 개발에 상당한 성공을 거두었습니다. 22,000시간 이상의 프로 보노 컨설팅이 북미 전역의 70개 이상의 기업에 제공되었습니다.

이 프로그램은 참여 기업 사이에서 95%의 놀라운 신뢰도와 92의 뛰어난 넷 프로모터 점수를 달성했습니다. 또한 SAP 직원의 98%가 참여를 통해 기술을 습득하거나 향상되었다고 보고했습니다. 이 이니셔티브는 또한 참여자의 74%가 역사적으로 소외된 지역 사회와 더 깊이 교류하도록 이끌었습니다.

Le programme Pro Bono pour l’équité économique de SAP, lancé en 2021 en collaboration avec Pyxera Global, a démontré un succès significatif dans le soutien aux entreprises détenues par des personnes Black et Indigènes tout en développant les compétences des employés. Plus de 22 000 heures de conseil pro bono ont été fournies à plus de 70 entreprises à travers l’Amérique du Nord.

Le programme a atteint un taux de confiance remarquable de 95% parmi les entreprises participantes et un Net Promoter Score exceptionnel de 92. De plus, 98% des employés de SAP ont rapporté avoir acquis ou affiné des compétences grâce à leur participation. L’initiative a également conduit 74% des participants à s’engager plus profondément avec des communautés historiquement marginalisées.

Das Pro Bono-Programm für wirtschaftliche Chancengleichheit von SAP, das 2021 in Zusammenarbeit mit Pyxera Global ins Leben gerufen wurde, hat signifikanten Erfolg bei der Unterstützung von Unternehmen im Besitz von Schwarzen und Indigenen gezeigt und gleichzeitig die Fähigkeiten der Mitarbeiter entwickelt. Es wurden über 22.000 Stunden Pro-Bono-Beratung für mehr als 70 Unternehmen in Nordamerika bereitgestellt.

Das Programm hat eine bemerkenswerte 95% Vertrauensquote unter den teilnehmenden Unternehmen erreicht und einen außergewöhnlichen Net Promoter Score von 92. Darüber hinaus berichteten 98% der SAP-Mitarbeiter von der Aneignung oder Verfeinerung von Fähigkeiten durch ihre Teilnahme. Die Initiative führte zudem dazu, dass 74% der Teilnehmer sich intensiver mit historisch marginalisierten Gemeinschaften auseinandersetzten.

Positive


  • 22,000 hours of pro bono consulting provided to over 70 businesses, showing significant program scale

  • 95% confidence rate from participating businesses and high NPS of 92 indicating program success

  • 98% of participating SAP employees reported skill development, enhancing human capital

  • 74% of participants increased engagement with marginalized communities, strengthening CSR impact











NORTHAMPTON, MA / ACCESSWIRE / December 6, 2024 / SAP

Feature by Megan Smith

Purpose is becoming an essential part of job satisfaction today. Almost 90% of Gen Z and Millennials say this is the case. These generations are also likely to decline future career opportunities with employers that don’t align with their values.

As these cohorts collectively account for almost half of today’s workforce, it is imperative today that businesses integrate these insights into their retention strategies.

Powering equitable access to economic opportunity, education and employment, and the circular economy

Learn more about SAP CSR

In 2021, SAP launched the Pro Bono for Economic Equity program, a collaborative effort with Pyxera Global that supports historically under-resourced businesses and social enterprises across North America through employees participating as pro bono consultants, addressing systemic and critical strategic business challenges. Over these last three years, SAP employees have dedicated over 22,000 hours to providing pro bono consulting to more than 70 Black and Indigenous-owned businesses in Canada and the United States.

The Pro Bono for Economic Equity program is a testament to the value of integrating pro bono work into corporate development strategies. Ninety-five percent of participating business expressed confidence that the involvement in the program helped them feel more prepared to address future challenges for their organization. The exceptionally high Net Promoter Score (NPS) of 92 further underscores the program’s effectiveness and the participant satisfaction.

Anthony Wingham, co-founder of Nuez Acres, said that one of the most impressive aspects of the program was the openness and honesty from the beginning: “As an Indigenous person, I’m used to conversations about business that either come with a price tag or feel exploitative, where ideas might be taken without genuine support. However, from the start, the discussions were transparent and collaborative. We were able to share our unique strategies and delve into areas where we needed real support.” 

Marsha Guerrier, CEO and founder of HerSuiteSpot, shared about the impact of the participants and the work they did together on her business: “The people that are volunteering in these programs come with a level of expertise that when we’re so small we simply can’t afford. The team that SAP gave me to support my challenges and needs was dynamite. They really went all out for me. It felt good to meet with the team.”

The program doesn’t just benefit participant businesses, but also SAP employee participants.

Pro Bono as a Leadership Development Tool

“Pro bono work provides a platform to upskill employees and grow the company’s leaders,” said Katie Booth, head of North America Corporate Social Responsibility for SAP. “Employees report significant gains in critical areas like teamwork, intercultural sensitivity, and strategic planning, which are core competencies that drive business success in a globalized economy.” 

While this initiative forms part of the company’s corporate social responsibility (CSR) strategy, it also invests in employee development that pays dividends in human capital and business acumen. 

In fact, 98% of SAP employees involved in the Pro Bono for Economic Equity program have reported acquiring or refining essential skills.

Verena Lommatzsch, head of Technical Services for SAP Business Technology Platform at SAP, reflected that stepping out of her comfort zone and collaborating with people from diverse cultural backgrounds was incredibly enriching: “It sharpened my ability to navigate complex, multicultural business environments.” 

“On a personal level, the program prompted me to rethink my approach to new challenges, reminding me that success isn’t solely about maximizing profit,” she added. “Professionally, it was incredibly valuable as well. As a global leader, I am often distanced from day-to-day business activities. Being hands-on and working directly with two colleagues I hadn’t met before was a great opportunity to challenge myself and learn new skills. I also gained a new perspective on what it means to be an entrepreneur, including using software to establish an online store and managing wholesale connections.” 

This intersection of personal growth and professional development is where the Pro Bono for Economic Equity program truly shines. Participants are not only building their own capabilities but are also contributing to the resilience and adaptability of the businesses they support.

SAP employee Rahaf Assaleh shared that the program provided a deeper understanding of Indigenous cultures and their unique business practices: “It taught me to think creatively and resourcefully with the limited resources that Indigenous business owners often have, helping me to explore innovative ways to achieve business goals and foster growth.” 

The program’s impact extends beyond individual development with 74% of participants reporting that their involvement has prompted them to engage more deeply with local, historically-marginalized communities. This increased engagement enriches employees’ lives and strengthens SAP’s commitment to breaking down unconscious bias and continuing support for the social justice movement, alongside its focus on social responsibility.

“At SAP, we believe in the power of shared growth,” Booth said. “The program exemplifies how pro bono initiatives can drive innovation, enhance employee satisfaction, and contribute to economic equity. It’s a win-win that benefits our employees, the businesses we support, and society at large.” 

Companies that prioritize aligning employee development with social impact initiatives are not only investing in the future of their workforce but are also positioning themselves, and the impact businesses they work with for long-term success.

The time is now to rethink corporate strategies and ensure that they reflect the values of today’s purpose-driven workforce.

Megan Smith is head of Human Resources for SAP North America.

View additional multimedia and more ESG storytelling from SAP on 3blmedia.com.

Contact Info:
Spokesperson: SAP
Website: https://www.3blmedia.com/profiles/sap
Email: [email protected]

SOURCE: SAP

View the original press release on accesswire.com








FAQ



What is SAP’s Pro Bono for Economic Equity program and when was it launched?


SAP’s Pro Bono for Economic Equity program, launched in 2021, is a collaboration with Pyxera Global that provides pro bono consulting to historically under-resourced Black and Indigenous-owned businesses across North America.


How many hours of consulting has SAP’s Pro Bono program provided since 2021?


SAP employees have dedicated over 22,000 hours of pro bono consulting to more than 70 Black and Indigenous-owned businesses in Canada and the United States.


What is the success rate of SAP’s Pro Bono for Economic Equity program?


The program has achieved a 95% confidence rate among participating businesses and a Net Promoter Score (NPS) of 92, with 98% of SAP employees reporting skill acquisition or refinement.





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